Privacy Policy

Effective Date: June 29, 2026

At Natural Grains, we are committed to protecting the privacy and personal information of our customers, business partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our inquiry forms.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when submitting an inquiry or contacting us, including but not limited to:

• Full Name
• Email Address
• Phone Number
• Company or Organization Name (if applicable)
• Country or Location
• Business Inquiry Details
• Any additional information you choose to provide

We may also automatically collect certain technical information, including:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Referring Website
• Pages Visited
• Date and Time of Visit
• Website Usage Analytics

2. How We Use Your Information

Natural Grains may use your information to:

• Respond to inquiries and customer requests.
• Provide information about our rice products and services.
• Communicate regarding distributorships, wholesale orders, or business partnerships.
• Improve our website, products, and customer experience.
• Analyze website performance and visitor engagement.
• Maintain internal business records.
• Comply with applicable legal and regulatory obligations.

We only process personal information for legitimate business purposes.

3. Information We Do Not Collect

Our website is designed to promote our brand and facilitate business inquiries. We do not collect or process:

• Credit or Debit Card Information
• Banking Details
• Payment Information
• User Account Credentials
• Financial Information

No online purchases or payment transactions are conducted through this website.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Enhance your browsing experience.
• Remember website preferences.
• Analyze website traffic and performance.
• Improve functionality and user experience.

You may choose to disable cookies through your browser settings; however, certain website features may not function as intended.

5. Sharing of Information

Natural Grains respects your privacy and does not sell, rent, or trade your personal information.

Your information may be shared only:

• With trusted service providers assisting in website operations or business services.
• When required by applicable laws, regulations, or legal processes.
• To protect the rights, property, or safety of Natural Grains, our customers, or the public.

All authorized service providers are expected to maintain appropriate confidentiality and security standards.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to use commercially accepted security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Respond to inquiries and business requests.
• Maintain customer and business relationships.
• Fulfill legal, contractual, or regulatory obligations.
• Resolve disputes and enforce our policies.

When personal information is no longer required, it is securely deleted or anonymized where appropriate.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Natural Grains is not responsible for the privacy practices, security, or content of external websites. We encourage visitors to review the privacy policies of any third-party websites they access.

9. Your Rights

Subject to applicable laws, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal information where legally applicable.
• Withdraw consent for communications, where applicable.
• Request information regarding the processing of your personal data.

Requests may be submitted using the contact information provided below.

10. Children's Privacy

Our website is intended for business and general informational purposes and is not directed toward children under the age of 13 (or the applicable age required by local law).

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

Natural Grains reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or website functionality.

Any revisions will be posted on this page along with an updated Effective Date. Continued use of the website after changes are published constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Last Updated: June 29, 2026